Privacy Policy

Privacy Policy for USAN.Live

1. Introduction

This Privacy Policy describes how Big Bazar Usan Pvt Ltd (“we,” “us,” or “our”) collects, uses, and protects the personal information of users (“you” or “your”) of the USAN.Live grocery store website. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information: When you create an account or make a purchase, we may collect personal information such as your name, email address, phone number, delivery address, and payment details.
Non-Personal Information: We may also collect non-personal information such as browser type, operating system, and website usage data to improve our services.

3. How We Use Your Information

To Process Orders: We use your personal information to process and deliver your orders, including managing payments and communicating with you about your orders.
To Improve Our Services: We analyze non-personal information to enhance the functionality and user experience of our website.
To Communicate: We may use your contact information to send you updates, promotional offers, and other information related to our services. You can opt out of these communications at any time.

4. Data Security

We implement various security measures to ensure the protection of your personal information:

SSL Secured Server: Our website uses SSL (Secure Sockets Layer) technology to encrypt the transmission of sensitive information.
Restricted Access: Personal information is accessible only to authorized personnel who are required to keep the information confidential.

5. Sharing of Information

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities.

6. Cookies

Our website may use cookies to enhance the user experience. Cookies are small files placed on your device that help us understand your preferences and improve our services. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Your Rights

You have the right to:

Access and Update: Request access to and update your personal information.
Opt-Out: Opt out of receiving promotional communications from us.
Delete: Request the deletion of your personal information, subject to certain legal requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at +94767683693 / info@usan.live